Service quality in academic libraries

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Bibliographic Details
Main Authors: Hernon Peter
Group Author: Altman Ellen
Published: Ablex,
Publisher Address: Norwood, N.J.
Publication Dates: c1996.
Literature type: Book
Language: English
Series: Information management, policy, and services
Subjects:
Carrier Form: xv, 187 p.: ill. ; 24 cm.
ISBN: 1567502091 (cloth : alk. paper)
1567502105 (paper : alk. paper)
Index Number: G259
CLC: G259.712.5
Call Number: G259.712.5/H558/
Contents: Includes bibliographical references (p. 173-180) and indexes.