Screen LibraryThe consultant's handbook : a practical guide to delivering high-value and differentiated services in a competitive marketplace /
Delivers the essential practical skills needed to consult and make sharp, well prepared interactions in a wide range of business situations This comprehensive handbook covers the fundamental skills and attitudes required by successful consultants from novice to practitioner level, irrespective of th...
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| Main Authors: | |
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| Corporate Authors: | |
| Published: |
John Wiley & Sons, Inc.,
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| Publisher Address: | Chichester, West Sussex, United Kingdom : |
| Publication Dates: |
2015. ©2015 |
| Literature type: | eBook |
| Language: | English |
| Subjects: | |
| Online Access: |
http://onlinelibrary.wiley.com/book/10.1002/9781119166559 |
| Summary: |
Delivers the essential practical skills needed to consult and make sharp, well prepared interactions in a wide range of business situations This comprehensive handbook covers the fundamental skills and attitudes required by successful consultants from novice to practitioner level, irrespective of their specialist area. It untangles the key variables present in any consulting service and introduces practical ways to improve their effectiveness based upon the author's experience of helping consulting organisations to develop and excel in the marketplace. The book explores consulting 'from the g. |
| Item Description: | Includes index. |
| Carrier Form: | 1 online resource (vii, 220 pages) |
| ISBN: |
9781119106197 1119106192 9781119106210 1119106214 |
| Index Number: | HD69 |
| CLC: | C932 |
| Contents: |
Cover; Title Page; Copyright; Contents; About the Author; Introduction; Part I: Consulting Fundamentals; Chapter 1: What is Consulting?; Consulting: The Basic Proposition; Who is Qualified to be a Consultant?; Representing A Consulting Organization; Ethics in Consulting; Consulting Versus Selling; Chapter Summary; Chapter 2: Preparing to Consult; Basic Preparation; Detailed Preparation; Engagement-Specific Preparation; Chapter Summary; Chapter 3: Establishing Credibility; Positioning: The Personal Introduction; Positioning: The Corporate Introduction; Chapter Summary. Chapter 4: Managing Client MeetingsSetting the Meeting Objectives; Composing the Consulting Participant Team; Agreeing on the Team Plan; Structuring the Interaction; Chapter Summary; Part II: Case Studies; Case Study 1: Exploring a New Consulting Opportunity; Case Scenario; Meeting Preparation; Exploring an Opportunity: The Set-Up Phase; Exploring an Opportunity: The Meeting Body; Exploring an Opportunity: The Client Dialogue; Exploring an Opportunity: The Closure Phase; The Meeting Outcome; Chapter Summary; Case Study 2: Presenting a Solution Approach; Case Scenario; Meeting Preparation. Presenting a Solution Approach: The Set-Up PhasePresenting a Solution Approach: The Meeting Body; Presenting a Solution Approach: The Client Dialogue; The Meeting Outcome; The Role of an Adviser: Challenging Your Client; Chapter Summary; Case Study 3: Scoping a Study; Case Scenario; Meeting Preparation; Scoping a Study: The Set-Up Phase; Scoping a Study: The Client Dialogue; The Meeting Outcome; Chapter Summary; Part III: Additional Topics; Chapter 5: Proposing a Consulting Service; Selecting the Content; Practices to Avoid; Chapter Summary; Chapter 6: Delivering a Consulting Service. The 50:50 RuleDelivering the Result; Optimizing the Client Experience; Chapter Summary; Chapter 7: Client Interactions and Related Obstacles; The Importance of Adaptability; Dealing with Client-Related Obstacles; Chapter Summary; Chapter 8: The Skill of Advising; The Deductive Method; The Inductive Method; Comparing the Methods; Combining the Methods; Documenting the Argument; Presenting an Argument; Chapter Summary; Index; EULA. |