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Service design for six sigma : a roadmap for excellence /

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Bibliographic Details
Main Authors: El-Haik, Basem.
Corporate Authors: Wiley Online Library (Online service)
Group Author: Roy, David M., 1955-
Published: John Wiley,
Publisher Address: Hoboken, NJ :
Publication Dates: 2005.
Literature type: eBook
Language: English
Subjects:
Six sigma (Quality control standard)
Total quality management.
Electronic books.
Online Access: https://onlinelibrary.wiley.com/book/10.1002/0471744719
Item Description: Description based on print version record.
Carrier Form: 1 online resource (xxi, 424 pages) : illustrations
Also available in print.
Bibliography: Includes bibliographical references (pages 409-417) and index.
ISBN: 9780471744719 (electronic bk.)
0471682918 (cloth)
Index Number: TS156
CLC: F273.2

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