Screen LibraryEffective interpersonal and team communication skills for engineers
Effective communication is a necessity for engineers. Even minor on-the-job misunderstandings can cost time, money, or worse. Yet even though recent studies show that improved communication makes for better engineers, the ability to speak clearly and listen carefully have historically been considere...
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| Literature type: | eBook |
| Language: | English |
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| Online Access: |
http://onlinelibrary.wiley.com/book/10.1002/9781118514283 |
| Summary: |
Effective communication is a necessity for engineers. Even minor on-the-job misunderstandings can cost time, money, or worse. Yet even though recent studies show that improved communication makes for better engineers, the ability to speak clearly and listen carefully have historically been considered "soft skills" and are not typically or explicitly addressed in engineering programs. Working from basic units called microskills, Effective Interpersonal and Team Communication Skills for Engineers shows readers, one step at a time, how to engage, listen, manage conflict, and influence others with highly constructive, repeatable communication exchanges. |
| Carrier Form: | 1 online resource (xxii, 142 pages) : illustrations |
| Bibliography: | Includes bibliographical references (pages 139-140) and index. |
| ISBN: |
9781118514245 1118514246 9781118514283 1118514289 9781283950039 1283950030 9781118514207 1118514203 |
| Index Number: | T10 |
| CLC: | G20 |
| Contents: |
Learning the Basics -- Learning to Drive Your Communications -- What Does It Mean to Be an Effective Engineering Communicator? -- Your Natural Style of Communication -- How Self-Understanding Leads to Development of Emotional Intelligence -- Developing Emotional Intelligence -- Affect Changes Your Communication -- Affect Processing: the Hidden Key to Clear Communication -- Taking It to Work -- I, You, and the Team -- Paying Attention with Attending Behaviors -- Shape Your Communications Using Open and Closed Questions -- Move into Multiple Dimensions with Multimodal Attending -- Making It Real -- Develop Fluency with Encouraging, Paraphrasing, and Summarizing -- Close the Loop with Reflection of Feeling -- The Six-Step Cycle -- Taking the Lead -- Working with Confrontation and Conflict Negotiation -- Becoming an Intentional Engineer. |