Screen LibraryCharting your course：lessons learned during the journey toward performance excellence
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| Main Authors: | |
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| Group Author: | |
| Published: |
ASQ Quality Press,
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| Publisher Address: | Milwaukee, Wis. |
| Publication Dates: | c2004. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xi, 162 p.: ill. ; 26 cm. |
| ISBN: |
0873896076 (hardcover : alk. paper) 9780873896078 (hardcover : alk. paper) |
| Index Number: | G47 |
| CLC: | G47 |
| Call Number: | G47/C768 |
| Contents: |
Includes bibliographical references and index. Pursuing first-rate organizational excellence : is it worth the effort? -- The America's Cup challenge : why the Baldrige criteria? -- Plotting your course : strategic planning and development -- Precision alignment : aligning your goals to achieve the results you want -- Aids to precision navigation : your balanced scorecard -- Nautical charts : your guide to preserving the best and improving the rest -- Feedback : reading the tides and currents -- Reading your compass : aligning organizational culture to performance improvement -- Anchoring : the holding power of continuous improvement in |