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如何透过服务抓住顾客

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Bibliographic Details
Main Authors: 卡茨 B (( )卡茨(Katz,B.)著); Katz B
Group Author: 方世荣 (编译)
Published: 书泉出版社,民国80[1991].3
Publisher Address: 台北
Literature type: Journal
Language: Chinese
Subjects:
服务业 > 业务 > 先进经验
Carrier Form: 211页: ; 21cm
ISBN: 957-9571-39-2
Index Number: F718
CLC: F718
Call Number: F718/2241.1

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