Screen LibraryKey performance indicators: developing, implementing, and using winning KPIs /
Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization's current and future success. Having solid KPIs is crucial for companies that are implementing performance management systems, such as balanced scorecards, six sigma, or a...
Saved in:
| Main Authors: | |
|---|---|
| Corporate Authors: | |
| Published: |
John Wiley & Sons, Inc.,
|
| Publisher Address: | Hoboken, New Jersey : |
| Publication Dates: | [2020] |
| Literature type: | eBook |
| Language: | English |
| Edition: | Fourth edition. |
| Subjects: | |
| Online Access: |
https://onlinelibrary.wiley.com/doi/book/10.1002/9781119620785 |
| Summary: |
Key Performance Indicators (KPIs) help define and measure the organizational goals which are fundamental to an organization's current and future success. Having solid KPIs is crucial for companies that are implementing performance management systems, such as balanced scorecards, six sigma, or activity-based management. In many organizations, KPIs are often too numerous, randomly assembled, and overly complex-essentially rendering them ineffectual, or at worse, counterproductive. Key Performance Indicators provides a model for simplifying the complex areas of KPIs while helping organizations avoid common mistakes and hazards. Now in its fourth edition, this bestselling guide has been extensively revised and updated to incorporate practical lessons drawn from major implementations. Fresh content includes a more concise KPI methodology with clear implementation guidance, original insights on how other areas of performance management can be corrected, and new in-depth case studies. A revised starter kit is included to identify critical success factors, and the KPI resource kit contains updated worksheets, workshop programs, and questionnaires |
| Item Description: | Description based on print version record. |
| Carrier Form: |
1 online resource (364 pages) : illustrations Also available in print. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: |
9781119620785 1119620783 1119620791 9781119620792 1119620821 9781119620822 9781119620778 |
| Index Number: | HF5549 |
| CLC: | F272.9 |