Screen LibraryThe employee experience : how to attract talent, retain top performers, and drive results /
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| Main Authors: | |
|---|---|
| Group Author: | |
| Published: |
Wiley,
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| Publisher Address: | Hoboken, New Jersey : |
| Publication Dates: | [2017] |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xvii, 219 pages : illustrations ; 24 cm |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: |
9781119294184 (cloth) : 1119294185 (cloth) 9781119294191 (Adobe PDF) 1119294193 (Adobe PDF) 9781119294207 (epub) 1119294207 (epub) |
| Index Number: | HF5549 |
| CLC: | F272.92 |
| Call Number: | F272.92/M469 |
| Contents: | Part I: Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Part II: Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Part III: Trust -- Moments of truth -- Engagement Magic® -- Building the EXtraordinary. |