Screen LibrarySuccesses and failures of knowledge management /
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| Group Author: | |
|---|---|
| Published: |
Elsevier,
|
| Publisher Address: | Amsterdam : |
| Publication Dates: | [2016] |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xviii, 221 pages : illustrations, forms ; 24 cm |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: |
9780128051870 (paperback) : 0128051876 (paperback) |
| Index Number: | HD30 |
| CLC: |
C936 G203 |
| Call Number: | G203/S942 |
| Contents: | Parameters of knowledge management success / C.W. Holsapple, S.-H. Hsiao, J.-Y. Oh -- Why are companies still struggling to implement knowledge management? Answers from 34 experts in the field / V. Ribière, F.A. Calabrese -- REAL knowledge and the James Webb space telescope : success and failure coexisting in NASA / E. Hoffman, J. Boyle, E. Rogers -- Processes : still the poor relation in the knowledge management family? / J.S. Edwards -- KM successes and failures : some personal reflections on major challenges / A.K.P. Wensley -- Lessons learned from nearly 200 cases of KM jouneys by Hong Kong and Asian enterprises / E. Tsui -- Knowledge loss and retention : the paradoxical role of IT / N. Levallet, Y.E. Chan -- Knowledge and knowledge-related assets : design for optimal application and impact / G.S. Erickson, H.N. Rothberg -- Knowledge management success and failure : the tale of two cases / S. Larson -- Social knowledge : organizational currencies in the new knowledge economy / K.E. Russell, R. La Londe, F. Walters -- Knowledge management and analytical modeling for transformational leadership profiles in a multinational company / T. Ha-Vikström, J. Takala -- Success and failure in improvement of knowledge delivery to customers using chatbot : result of a case study in a Polish SME / B. Filipczyk [and others] -- Don't neglect the foundation : how organizations can build their knowledge architecture and processes for long-term sustainability / S. Earley -- Semantic technologies for enhancing knowledge management systems / V. Sugumaran. |