Reaching for higher ground in conflict resolution:tools for powerful groups and communities

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Bibliographic Details
Main Authors: Dukes E. Franklin.
Group Author: Piscolish Marina A., 1969-; Stephens John B., 1960-
Published: Jossey-Bass,
Publisher Address: San Francisco
Publication Dates: c2000.
Literature type: Book
Language: English
Edition: 1st ed.
Subjects:
Carrier Form: xxii, 258 p.: ; 24 cm.
ISBN: 0787950580 (alk. paper)
Index Number: C916
CLC: C916
C912.3
Contents: Includes bibliographical references (p. 249-250) and index.
Reaching for higher ground -- Unspoken expectations and rules of engagement -- Common practice with groundrules -- Beyond common groundrules -- Creating shared expectations -- Putting ground rules to work -- Too big? Unbalanced? Quiet? Seething? The art of working with less-than-perfect groups -- Reaching for higher ground in action : a hospital department management team at work -- Beyond boundaries : bringing higher ground to whole communities -- Conlusion and inspiration.