Reference assessment and evaluation

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Bibliographic Details
Group Author: Sanders Mark 1974-; Diamond Tom
Published: Haworth Information Press,
Publisher Address: New York
Publication Dates: c2006, c2005.
Literature type: Book
Language: English
Subjects:
Item Description: Public services quarterly.
Carrier Form: 200 p.: ill. (some col.) ; 23 cm.
ISBN: 0789031930 (alk. paper)
9780789031938 (alk. paper)
0789031949 (pbk. : alk. paper)
9780789031945 (pbk. : alk. paper)
Index Number: G252
CLC: G252.6
Call Number: G252.6/R332-4
Contents: "Co-published simultaneously as Public services quarterly, volume 2, numbers 2/3, 2006."
Includes bibliographical references and index.
Evaluating the drop-in center : a service for undergraduates / Becky Imamoto -- Forward progress one step at a time : workshops, assessment, and the reference connection / Catherine L. Cranston, Allison V. Level -- Floating and idea : peer observations across the Mississippi / Mary Heinzman, David Weaver -- Merged reference desks in a merged library environment : the impact of merging government publications / Susan L. Kendall, Lorene R. Sisson -- Student assistant training in a small academic library / Ruth Sara Connell, Patricia J. Mileham -- Comparing virtual reference exit survey results