Harvesting experience:reaping the benefits of knowledge
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Main Authors: | |
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Corporate Authors: | |
Published: |
ARMA International,
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Publisher Address: | Prairie Village, Kan. |
Publication Dates: | c1999. |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xxvi, 270: ill. ; 23 cm. |
ISBN: |
0933887809 9780933887800 |
Index Number: | F270 |
CLC: | F270 |
Call Number: | F270/D858-1 |
Contents: |
Includes bibliographical references (p. 250-256) and index. Foreword -- Introduction -- Ch. 1. Knowledge: what it is, how to get it and use it, and why it matters -- Ch. 2. The knowledge connection: learning, innovation, productivity and performance -- Ch. 3. Preparation: setting direction, getting commitment, assessing readiness -- Ch. 4. Initiating the knowledge management project -- Ch. 5. Designing a knowledge management technology infrastructure --Ch. 6. Implementing the knowledge strategy: making it work -- Ch. 7. The next few years -- Appendix -- Glossary -- References -- Index. |