Service design for six sigma:a road map for excellence

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Bibliographic Details
Main Authors: El-Haik Basem.
Group Author: Roy David M., 1955-
Published: Wiley-Interscience/John Wiley,
Publisher Address: Hoboken, N.J.
Publication Dates: c2005.
Literature type: Book
Language: English
Subjects:
Carrier Form: xxi, 424 p.: ill. ; 25 cm.
ISBN: 0471682918 (cloth)
Index Number: F273
CLC: F273.2
Call Number: F273.2/E41
Contents: Includes bibliographical references (p. 409-417) and index.