Your customer rules! : delivering the Me2B experiences that today's customers demand /

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Bibliographic Details
Main Authors: Price, Bill, 1950
Group Author: Jaffe, David, 1963
Published: Jossey-Bass, A Wiley Brand,
Publisher Address: San Francisco, CA :
Publication Dates: [2015]
Literature type: Book
Language: English
Edition: First edition.
Subjects:
Carrier Form: xii, 251 pages ; 24 cm
Bibliography: Includes bibliographical references and index.
ISBN: 9781118954775 (cloth) :
1118954777 (cloth)
Index Number: HF5415
CLC: F713.3
F713.55
Call Number: F713.55/P945-1
Contents: From B2C to Me2B -- You know me, you remember me -- You give me choices -- You make it easy for me -- You value me -- You trust me -- You surprise me with stuff I can't imagine -- You help me be better and do more -- What drives Me2B leaders -- The foundations of Me2B leaders -- The foundations of Me2B success -- Don't wait to act.