The 7 keys to communicating in Japan : an intercultural approach /
This book provides a practical set of guidelines for people wishing to communicate professionally in Japan, following the model of the similar book by Kelm and Victor on Brazil. Good communication requires more than knowing the language. Haru Yamada, Orlando Kelm, and David Victor, seasoned cross-cu...
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Main Authors: | |
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Group Author: | ; |
Published: |
Georgetown University Press,
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Publisher Address: | Washington, DC : |
Publication Dates: | [2017] |
Literature type: | Book |
Language: | English |
Subjects: | |
Summary: |
This book provides a practical set of guidelines for people wishing to communicate professionally in Japan, following the model of the similar book by Kelm and Victor on Brazil. Good communication requires more than knowing the language. Haru Yamada, Orlando Kelm, and David Victor, seasoned cross-cultural trainers for businesspeople, provide a guide through Victor's LESCANT model (Language, Environment, Social Organization, Context, Authority, Nonverbal, and Time). Each chapter addresses one of these topics and demonstrates how to evaluate the differences between Japan and North America, presenting examples to help people avoid common communication mistakes. The book is generously peppered with photographs to provide visual examples. The authors complete the book with a case study chapter on a business interaction between Japanese and North Americans (NA). They then gathered comments from various NA professionals working in Japan and Japanese working with US professionals about the interactions in the case, providing helpful observations about the situation. The book straddles some language and communication topics, international relations, and reaches into the business community, a strong academic program at GU, presenting us with a new opportunity to reach a wider audience. |
Carrier Form: | xxiii, 256 pages : illustrations ; 22 cm |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9781626164772 1626164770 9781626164765 1626164762 |
Index Number: | HF5718 |
CLC: |
F279.712.3 F279.313.3 |
Call Number: | F279.313.3/Y192 |
Contents: | The Japanese language: one language, one country -- The Japanese environment : ma, the human translation of natural space -- Japanese social organization : inside and outside faces -- Japanese contexting : listener talk 101 -- The Japanese authority conception : playing chess or playing go -- Japanese nonverbal communication : not just about a bow -- The Japanese temporal conception : the right thing at the right time -- Case study : getting down to earth with cloud computing. |