Information systems strategic planning for public service delivery in the digital era /

""This book examines how government public service entities are able to provide public service delivery to their customers in an age that is heavily influenced by information and communication technologies"--

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Bibliographic Details
Main Authors: Camilleri, Emanuel
Corporate Authors: IGI Global
Published: IGI Global,
Publisher Address: Hershey, Pennsylvania :
Publication Dates: 2020.
Literature type: eBook
Language: English
Subjects:
Online Access: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-9647-9
Summary: ""This book examines how government public service entities are able to provide public service delivery to their customers in an age that is heavily influenced by information and communication technologies"--
Carrier Form: 25 PDFs (372 pages)
Bibliography: Includes bibliographical references and index.
ISBN: 9781522596493
Access: Restricted to subscribers or individual electronic text purchasers.
Index Number: JF1525
CLC: D523-39
Contents: Section 1. Impact of government ICT strategies on public service delivery in the digital era. Chapter 1. Theoretical foundation ; Chapter 2. Analysis of national ICT strategies for Usa, EU, India, South East Asia, and Australasia ; Chapter 3. Research f