Information systems strategic planning for public service delivery in the digital era /
""This book examines how government public service entities are able to provide public service delivery to their customers in an age that is heavily influenced by information and communication technologies"--
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Main Authors: | |
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Corporate Authors: | |
Published: |
IGI Global,
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Publisher Address: | Hershey, Pennsylvania : |
Publication Dates: | 2020. |
Literature type: | eBook |
Language: | English |
Subjects: | |
Online Access: |
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-9647-9 |
Summary: |
""This book examines how government public service entities are able to provide public service delivery to their customers in an age that is heavily influenced by information and communication technologies"-- |
Carrier Form: | 25 PDFs (372 pages) |
Bibliography: | Includes bibliographical references and index. |
ISBN: | 9781522596493 |
Access: | Restricted to subscribers or individual electronic text purchasers. |
Index Number: | JF1525 |
CLC: | D523-39 |
Contents: | Section 1. Impact of government ICT strategies on public service delivery in the digital era. Chapter 1. Theoretical foundation ; Chapter 2. Analysis of national ICT strategies for Usa, EU, India, South East Asia, and Australasia ; Chapter 3. Research f |