Extending the supply chain:how cutting-edge companies bridge the critical last mile into customers' homes

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Bibliographic Details
Main Authors: Boyer Kenneth Karel 1967-
Corporate Authors: NetLibrary, Inc
Group Author: Hult G. Tomas; Frohlich Markham T
Published: American Management Association,
Publisher Address: New York
Publication Dates: c2004.
Literature type: Book
Language: English
Subjects:
Online Access: http://www.netLibrary.com/urlapi.asp?action=summary&v=1&bookid=117774
Carrier Form: xvii, 252 p.: ill. ; 24 cm.
ISBN: 0814428177 (electronic bk.)
9780814428177 (electronic bk.)
Index Number: F252
CLC: F252
F274
Contents: Includes bibliographical references and index.
Introduction -- the great divide between customers and retailers -- Decoupled extenaed supply chains -- Semi: Exteneded supply chains -- Fully extended supply chains -- Centralized extended supply chains -- Strategy : meshing operational and marketing goals -- Marketing : tapping customers' latent desires -- Supply chain design : how to bridge the last mile -- Information technology : facilitating learning and streamlining transactions -- The future of the extended supply chain.