Screen LibraryToxic emotions at work：how compassionate managers handle pain and conflict
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| Main Authors: | |
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| Published: |
Harvard Business School Press,
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| Publisher Address: | Boston |
| Publication Dates: | c2003. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xii, 251 p.: ; 25 cm. |
| ISBN: | 1578512573 (alk. paper) |
| Index Number: | F272 |
| CLC: | F272.9 |
| Call Number: | F272.9/F939 |
| Contents: |
Includes bibliographical references (p. 227-239) and index. Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain. |