Handbook of innovation in public services
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Corporate Authors: | |
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Group Author: | ; |
Published: |
Edward Elgar Pub. Ltd.,
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Publisher Address: | Cheltenham |
Publication Dates: | 2013. |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xiv, 587 p.: ill., tables ; 26 cm. |
ISBN: |
9781849809740 (hardback) 1849809747 (hardback) |
Index Number: | D035 |
CLC: | D035-39 |
Call Number: | D035-39/H236-2 |
Contents: |
Includes bibliographical references and index. Pt. I. The context of innovation in public services -- pt. II. Innovation and change in public services -- pt. III. Key managerial issues in innovation in public services -- pt. IV. ICT, e-government and innovation -- pt. V. Collaboration, networks, co-production and the role of the third sector in innovation in public services -- pt. VI. Innovation in public services in practice -- pt. VII. Conclusions. Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and effective public services. Leading researchers from across the globe review the state of the art in research on innovation in public services, providing an overview of key issues from a multi-disciplinary perspective. Topics explored include: context for innovation in public services and public service reform; managerial change challenges; ICT and e-government; and collaboration and networks. The theory is underpinned by seven wide-ranging case studies of innovation in practice... |