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The outsourcing enterprise：from cost management to collaborative innovation

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Bibliographic Details
Main Authors: Willcocks Leslie
Group Author: Cullen Sara; Craig Andrew
Published: Palgrave Macmillan,
Publisher Address: New York, NY
Publication Dates: c2011.
Literature type: Book
Language: English
Series: Technology, work and globalization
Subjects:
Contracting out
Strategic planning
Industrial productivity > Measurement
Organizational effectiveness > Evaluation
Carrier Form: xxix, 287 p.: ill. ; 24 cm.
ISBN: 9780230231917 (alk. paper)
0230231918 (alk. paper)
Index Number: F272
CLC: F272.2
Call Number: F272.2/W697
Contents: Includes bibliographical references and index.
Moving to the strategic agenda -- Building the relationship advantage -- Selecting and leveraging suppliers -- Keeping control through core retained capabilities -- Collaborating to innovate -- the next phase : key practices -- The governance charter : overseeing the outsourcing arrangement -- Contract management strategy -- The contract scorecard : design and measurement -- Disengagement : preparing for the next generation outsourcing into the future -- Conclusion : steering a course.

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