Measuring information systems delivery quality

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Bibliographic Details
Group Author: Duggan Evan W.; Reichgelt Han.
Published: Idea Group Pub.,
Publisher Address: Hershey, PA
Publication Dates: c2006.
Literature type: Book
Language: English
Subjects:
Carrier Form: xx, 358 p.: ill. ; 27 cm.
ISBN: 1591408571 (hardcover)
9781591408574 (hardcover)
159140858X (softcover)
9781591408581 (softcover)
1591408598 (ebook)
9781591408598 (ebook)
Index Number: C931
CLC: C931.9
Call Number: C931.9/M484
Contents: Includes bibliographical references and index.
The panorama of information systems quality / Evan W. Duggan, Han Reichgelt -- An overview of software quality concepts and management issues / Alain April, Claude Y. Laporte -- The different views of software quality / Bernard Wong -- Making real progress with the requirements defects problem / R. Geoff Dromey -- User participation in the quality assurance of requirements specifications : an evaluation of traditional models and animated systems engineering techniques / Heinz D. Knoell -- Academic storytelling : the development of user-driven scenarios / Robert Cox -- Process-centered contributions to information systems quality / Evan W. Duggan, Richard Gibson -- Developer-driven quality : guidelines for implementing software process improvements / Gina C. Green, Rosann Webb Collins, Alan R. Hevner -- Improving quality through the use of agile methods in systems development : people and values in the quest for quality / Julie E. Kendall, Kenneth E. Kendall, Sue Kong -- Quality metrics and Bayesian analysis : the case of extreme programming / Francisco Macias, Mike Holcombe -- Building IT risk management approaches : an action research method / Jacob H. Iversen, Lars Mathiassen, Peter A. Nielsen -- Examining the quality of evaluation frameworks and metamodeling paradigms of information systems development methodologies / Eleni Berki -- Software quality and open source process / Sameer Verma -- Creating IS quality in government settings / Catherine Horiuchi -- ERP quality : do individuals matter? An Australian case / Jenine Beekhuyzen.
"The book provides analyses and explains some of the contradictions and apparent paradoxes of many information systems quality perspectives"--Provided by publisher.