Screen LibraryDesigning systems and processes for managing disputes /
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| Main Authors: | |
|---|---|
| Group Author: | ; ; |
| Published: |
Wolters Kluwer,
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| Publisher Address: | New York : |
| Publication Dates: | [2019] |
| Literature type: | Book |
| Language: | English |
| Edition: | Second edition. |
| Series: |
Aspen coursebook series
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| Subjects: | |
| Carrier Form: | xxiii, 477 pages : illustrations ; 26 cm. |
| Bibliography: | Includes bibliographical references (pages 431-454) and index. |
| ISBN: |
9781454880820 (paperback) : 1454880821 (paperback) |
| Index Number: | K2390 |
| CLC: | D915.1 |
| Call Number: | D915.1/R728/2nd ed. |
| Contents: | Introduction -- Overview of the design process -- Taking design initiative and clarifying roles -- Diagnosing or assessing stakeholders, goals and interests, and contexts -- Creating dispute management processes and systems -- Selecting, engaging, and preparing the participants in the new process -- Determining the extent of confidentiality and openness in the processes -- Seeking justice, safety, reconciliation, change, public and personal understanding, and other goals -- Enhancing relationships -- Using technology -- Implementing -- Using contracts -- Using law -- Evaluating and revising |