Getting started in six sigma
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Main Authors: | |
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Published: |
Wiley,
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Publisher Address: | Hoboken, N.J. |
Publication Dates: | c2005. |
Literature type: | Book |
Language: | English |
Series: |
The getting started in series |
Subjects: | |
Carrier Form: | vi, 213 p.: ill. ; 24 cm. |
ISBN: | 0471668117 (pbk.) |
Index Number: | F273 |
CLC: | F273.2 |
Call Number: | F273.2/T481 |
Contents: |
Includes bibliographical references (p. 209-210) and index. The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules. |