Screen LibraryGetting started in six sigma
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| Main Authors: | |
|---|---|
| Published: |
Wiley,
|
| Publisher Address: | Hoboken, N.J. |
| Publication Dates: | c2005. |
| Literature type: | Book |
| Language: | English |
| Series: |
The getting started in series |
| Subjects: | |
| Carrier Form: | vi, 213 p.: ill. ; 24 cm. |
| ISBN: | 0471668117 (pbk.) |
| Index Number: | F273 |
| CLC: | F273.2 |
| Call Number: | F273.2/T481 |
| Contents: |
Includes bibliographical references (p. 209-210) and index. The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules. |