Values-based service for sustainable business:lessons from IKEA
Saved in:
Main Authors: | |
---|---|
Group Author: | |
Published: |
Routledge,
|
Publisher Address: | London New York |
Publication Dates: | 2009. |
Literature type: | Book |
Language: | English |
Series: |
Management, organizations and society ; 5 |
Subjects: | |
Carrier Form: | x, 131 p.: ill. ; 23 cm. |
ISBN: |
9780415458535 (hardcover) 0415458536 (hardcover) 9780203887707 (e-book) 0203887700 (e-book) |
Index Number: | F719 |
CLC: | F719 |
Call Number: | F719/E249 |
Contents: |
Includes bibliographical references and index. Setting the stage -- Sustainable business embedded in history and heritage -- Values-based service -- Values-based service experience -- Values-based service brands and marketing communication -- Values-based service leadership -- Values-based sustainable service business. |