Managing workplace bullying How to identify, respond to and manage bullying behaviour in the workplace /
This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.
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Published: |
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Literature type: | Electronic Software eBook |
Language: | English |
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Online Access: |
http://www.palgraveconnect.com/doifinder/10.1057/9780230249165 |
Summary: |
This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour. 'This is a thought provoking and honest book written in an accessible 'conversational' style. The unusual structure of the book enables it to be read either cover to cover as a comprehensive exploration of every aspect and view point of workplace bullying, or dipped into as an insightful source of reference. I believe that it will substantially enhance the understanding of anyone working in an organisational setting where bullying behaviours are all too often prevalent, yet widely misunderstood.' - RUTH SHAKESPEARE, Coordinator of Staff Counselling Services, The Mid Yorkshire NHS Hospitals T |
Item Description: |
Electronic book text. Originally published in: 2009. |
Carrier Form: | 192 p. |
ISBN: |
9780230228085 9780230249165 : 0230249167 : |
CLC: | F272.92 |
Contents: | Overview The Structure of The Book The Scope of This Book: What The Book Is About and What You Won't Find in It What is Workplace Bullying?: The Behaviours and Dynamics that Constitute Workplace Bullying Why People Bully Their Colleagues: The Psychological Profile of a Workplace Bully Sowing The Seeds for Bullying: The First Interactions Between a Bully and Their Target The Bullying Dynamic: Issues of Power and Choice at The Heart of a Bullying Relationship Resisting a Workplace Bully: Choosing to Assert Yourself, Managing Your Boundaries Managing a Workplace Bully: Confronting Bullying Beha |