People and organizations:explorations of human-centered design

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Bibliographic Details
Main Authors: Rouse William B
Published: John Wiley,
Publisher Address: Hoboken, N.J.
Publication Dates: c2007.
Literature type: Book
Language: English
Series: Wiley series in systems engineering and management
Subjects:
Carrier Form: xx, 446 p.: ill. ; 25 cm.
ISBN: 9780470099049 (cloth)
0470099046 (cloth)
Index Number: TB18
CLC: TB18
Call Number: TB18/R863-1
Contents: Includes bibliographical references and index.
The path of serendipity -- Estimation, mental models, and teams -- Processes, networks, and demands -- Tasks, errors, and automation -- Failures, detection, and diagnosis -- Displays, controls, aiding, and training -- Information, knowledge, and decision making -- Products, systems, and services -- Invention, innovation, and options -- Challenges, situations, and change -- Value, work, and transformation -- People, organizations, and serendipity.