Screen LibraryMeasuring service performance : practical research for better quality /
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| Main Authors: | |
|---|---|
| Published: |
Gower Publishing Limited,
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| Publisher Address: | Farnham, Surrey, England ; Burlington, VT : |
| Publication Dates: | [2014] |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xviii, 193 pages ; 25 cm |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: |
9781472411914 (hardback : alkaline paper) : 1472411919 (hardback : alkaline paper) |
| Index Number: | HD9980 |
| CLC: | F719 |
| Call Number: | F719/L769 |