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Crucial confrontations：tools for resolving broken promises, violated expectations, and bad behavior

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Bibliographic Details
Group Author: Patterson Kerry 1946-
Published: McGraw-Hill,
Publisher Address: New York
Publication Dates: c2005.
Literature type: Book
Language: English
Subjects:
Interpersonal relations
Interprofessional Relations
Social Behavior
Interpersonal confrontation
Interpersonal communication
Communication in management
Communication in organizations
Electronic books
Communication
Carrier Form: xviii, 284 p.: ; 23 cm.
ISBN: 0071446524 (electronic bk. : Adobe Reader)
Index Number: C912
CLC: C912.5
C912.1
C912.3
Call Number: C912.1/C955
Contents: Includes bibliographical references (p. 271-272) and index.

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