Offshore outsourcing of IT work Client and supplier perspectives /

This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers an...

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Bibliographic Details
Main Authors: Lacity, Mary Cecelia
Group Author: Rottman, Joseph, Dr; Willcocks, Leslie
Published:
Literature type: Electronic Software eBook
Language: English
Series: Technology, work and globalization
Subjects:
Online Access: http://www.palgraveconnect.com/doifinder/10.1057/9780230582965
Summary: This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.
'This book tackles a very complex issue - that of outsourcing some of the work IT departments currently do to offshore companies...This book is a valuable sourcing tool and is definitely worth a read for any IT managers thinking about taking on an offshore resource.' - Tony Morris, Supply Management.
Item Description: Ebook.
Originally published in: 2008.
Carrier Form: 296 p. : 21 figures, 34.
ISBN: 9780230521858
9780230582965 :
0230582966 :
CLC: F715
Contents: Overview of Offshore Outsourcing of IT Work Managing Knowledge Transfer and Protection of Intellectual Property: Evidence from an Industrial Equipment Manufacturer Managing Offshore Project: Evidence from a Fortune 500 Biotechnology Company Migration from Tactical to Strategic Outsourcing: Evidence from a Fortune 500 Retailer Client Lessons: Proven Practices for Managing Offshore Supplier Lessons: Managing Growth Future Trends.