Strategic internal communication : how to build employee engagement and performance /
Design and implement an internal communications strategy that will improve communication, motivation and performance in your organization.
Saved in:
Main Authors: | |
---|---|
Published: |
Kogan Page Ltd,
|
Publisher Address: | New York, NY : |
Publication Dates: | [2017] |
Literature type: | Book |
Language: | English |
Edition: | Second edition. |
Subjects: | |
Summary: |
Design and implement an internal communications strategy that will improve communication, motivation and performance in your organization. |
Item Description: | Revised edition of the author's Strategic internal communication, 2014. |
Carrier Form: | xii, 219 pages : illustrations ; 24 cm |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9780749478650 0749478659 |
Index Number: | HD30 |
CLC: | C936 |
Call Number: | C936/C874/2nd ed. |
Contents: | Preface -- Introduction -- The new organizational triangle : internal communications, employee engagement and HR -- Culture shock : corporate culture does not exist -- Communicating through change, changing through communication -- Dialogue and the digital world -- Zone 1: intelligence : how organizations and people think -- Zone 2: emotion : how organizations and people feel -- Zone 3: interpretation : how organizations and people understand -- Zone 4: narrative : how organizations and people agree (or disagree!) -- The end zone : ensuring effective dialogue : how organizations and people t |