The relationship advantage:information technologies, sourcing, and management

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Bibliographic Details
Main Authors: Kern Thomas
Group Author: Willcocks Leslie
Published: Oxford University Press,
Publisher Address: Oxford New York
Publication Dates: 2001.
Literature type: Book
Language: English
Subjects:
Carrier Form: xii, 397 p.: ill. ; 24 cm.
ISBN: 0199241929
Index Number: F273
CLC: F273.7-39
F7
Call Number: F273.7-39/K397
Contents: Includes bibliographical references and index.
The IT outsourcing phenomenon -- Risk mitigation and the relationship advantage in IT outsourcing -- Global relationship management at Xerox Corporation -- Relational dynamics at British Aerospace -- Alliance management at British Petroleum Exploration -- Relationship management in selective outsourcing at ESSO--ITNet -- Strategic partnering in public sector IT outsourcing -- Relatioship Management -- The relationship advantage as practice.