Business process change : a business process management guide for managers and process professionals /

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and...

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Bibliographic Details
Main Authors: Harmon, Paul, 1942- (Author)
Group Author: Rosemann, Michael, 1967- (writer of foreword.); Davenport, Thomas H., 1954- (writer of foreword.)
Published: Morgan Kaufmann Publishers, an imprint of Elsevier,
Publisher Address: Cambridge, MA :
Publication Dates: [2019]
Literature type: Book
Language: English
Edition: Fourth edition.
Subjects:
Summary: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. --www.elsevier.com
Carrier Form: xxxvi, 497 pages : illustrations ; 24 cm
Bibliography: Includes bibliographical references and index.
ISBN: 9780128158470
0128158476
Index Number: HF5548
CLC: C936
F713.36-62
Call Number: F713.36-62/H288-2/4th ed.