Screen LibraryThe quality journey：how winning the Baldrige sparked the remaking of IBM
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| Main Authors: | |
|---|---|
| Published: |
Dutton,
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| Publisher Address: | New York |
| Publication Dates: | c1993. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xviii, 349 p.: ill. ; 24 cm. |
| ISBN: | 0525936599 (cloth) |
| Index Number: | F273 |
| CLC: |
F273.2-171.2 F279.712.3 F279.712.47 |
| Call Number: | F279.712.47/B791 |
| Contents: |
Contains the complete text of IBM Rochester's winning application for the Malcolm Baldrige National Quality Award. Includes index. |