计算机电话系统:CTI与呼叫中心

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Bibliographic Details
Main Authors: 美 拜尔 M. ((美)Michael Bayer著); 美 Bayer M.
Group Author: 姜晓铭 (译); 杨水超 (译)
Published: 电子工业出版社
Publisher Address: 北京
Publication Dates: 2002
Literature type: Book
Language: Chinese
Subjects:
Carrier Form: 399页: ; 26cm光盘1张(12cm)
ISBN: 7-5053-7116-9
Index Number: TN916
CLC: TN916.2
Call Number: TN916.2/2529