Screen LibraryCall center operations：profiting from teleservices
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| Main Authors: | |
|---|---|
| Published: |
McGraw-Hill,
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| Publisher Address: | New York |
| Publication Dates: | c2000. |
| Literature type: | Book |
| Language: | English |
| Series: |
McGraw-Hill telecommunications |
| Subjects: | |
| Carrier Form: | xxv, 486 p.: ill. ; 24 cm. |
| ISBN: | 0070164304 |
| Index Number: | F626 |
| CLC: | F626 |
| Call Number: | F626/D273 |
| Contents: | Includes bibliographical references and index. |