Screen LibraryKnowledge management : current issues and challenges /
Since the 1990s, we have had an increasing number of books and journal articles discussing knowledge management (KM) and how it can be performed. So far, we have not discovered an all-singing, all-dancing solution to the issues we find when attempting to implement KM in organisations. What happens i...
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| Corporate Authors: | |
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| Group Author: | |
| Published: |
IGI Global,
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| Publisher Address: | Hershey, Pa. : |
| Publication Dates: | 2003. |
| Literature type: | eBook |
| Language: | English |
| Subjects: | |
| Online Access: |
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-93177-751-3 |
| Summary: |
Since the 1990s, we have had an increasing number of books and journal articles discussing knowledge management (KM) and how it can be performed. So far, we have not discovered an all-singing, all-dancing solution to the issues we find when attempting to implement KM in organisations. What happens is that as we investigate, discuss, and practice knowledge management, we find yet more challenges and issues. In this book we are looking at a number of these challenges and issues, and we hope that the chapters presented will not only stretch our readers' minds but will also prove of practical benefit to their organisations. These chapters were selected to provide a representative sample of the ideas in four main domains - the theory of knowledge management; technical challenges; management and organisational issues and, finally, some illustrations of knowledge management at work in organisations and the lessons that can be learned. |
| Carrier Form: | PDFs (xv, 303 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: |
1931777675 (ebook) 9781931777674 (ebook) |
| Access: | Restricted to subscribers or individual electronic text purchasers. |
| Index Number: | HD30 |
| CLC: | C931.6 |
| Contents: |
Ontology frames for IT courseware representation -- Conceptual confusions in knowledge management and knowledge management systems : clarifications for better KMS development -- A framework to study knowledge transfer during information systems development (ISD) process -- Knowledge management systems acceptance -- What difference does it make : measuring returns of knowledge management -- Technology and knowledge management : is technology just an enabler or does it also add value? -- Knowledge management : the missing element in business continuity planning -- Rewards : do they encourage tacit knowledge sharing in management consulting firms? Case studies approach -- An exploratory analysis of information and knowledge management enablers in business contexts -- The value of trust in knowledge sharing -- A survey of Internet support for knowledge management/organizational memory systems -- On the design of knowledge management system for R & D organization : integration of process management and contents management -- Developing business aligned knowledge management strategy -- Some implementation challenges of knowledge management systems : a CRM case study -- Strategic knowledge sharing for improved public service delivery : managing an innovative culture for effective partnership -- The process of converting consultants' tacit knowledge to organisational explicit knowledge : case studies in management consulting firms -- Communicated knowledge in electronically enabled business interactions -- The readiness of IDSC to adopt knowledge management -- Knowledge reuse in an application service provider -- The use of action research in the improvement of communication in a community of practice : the MOISIG case. |