Screen LibraryCoaching, counseling & mentoring：how to choose & use the right technique to boost employee performance
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| Main Authors: | |
|---|---|
| Published: |
American Management Association,
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| Publisher Address: | New York |
| Publication Dates: | c2007. |
| Literature type: | Book |
| Language: | English |
| Edition: | 2nd ed. |
| Subjects: | |
| Carrier Form: | vi, 230 p.: ; 24 cm. |
| ISBN: |
0814473857 9780814473856 |
| Index Number: | C975 |
| CLC: | C975 |
| Call Number: | C975/S877/2nd.ed. |
| Contents: |
Includes index. Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. |