Overload! : how too much information is hazardous to your organization /
"This groundbreaking book reveals how different kinds of information overload impacts workers and businesses as a whole. It helps businesses get a grip on the financial costs of e-mail overload and interruptions and how working in an information overloaded environment impacts employee productio...
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Main Authors: | |
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Corporate Authors: | |
Published: |
Wiley,
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Publisher Address: | Hoboken, N.J. : |
Publication Dates: | 2011. |
Literature type: | eBook |
Language: | English |
Subjects: | |
Online Access: |
http://onlinelibrary.wiley.com/book/10.1002/9781119200642 |
Summary: |
"This groundbreaking book reveals how different kinds of information overload impacts workers and businesses as a whole. It helps businesses get a grip on the financial costs of e-mail overload and interruptions and how working in an information overloaded environment impacts employee production, efficiency, and moral. The book then shows how to fight information overload, including some interesting cases is what companies like IBM, Morgan Stanley, and Intel are doing about it. Chapter contents follow: Chapter 1 Information Revolutions from Papyrus to e-Readers, Chapter 2 The Shift Occurs: The Construction of an Information Society, Chapter 3 Where Information Comes From, Chapter 4 What We do with Information, Chapter 5 What Too much Information is Doing, Chapter 6 Fighting Back, Chapter 7 Managing Information and Maintaining Sanity, Chapter 8 Enterprise of the Future: The All-Informed Organization. Author also wants to provide interactive content through a URL where readers can quiz themselves on their information overload quotient"-- |
Carrier Form: | 1 online resource (xx, 260 pages) |
Bibliography: | Includes bibliographical references (pages 243-246) and index. |
ISBN: |
9781119200642 1119200644 9781118064177 1118064178 9781283098793 1283098792 9781118064153 1118064151 |
Index Number: | HD30 |
CLC: | G302 |
Contents: |
Overload!: How Too Much Information is Hazardous to Your Organization; Contents; Foreword: Fighting the Good Fight against Information Bloat; Preface; A Note to the Reader; Acknowledgments; Introduction; The Way Work Was; The Age of the Knowledge Worker; Mark Rivington's Day; A Global Economy; Great Moments and Milestones in Information Overload History; Part I: How We Got Here; Chapter 1: Information, Please?; Chapter 2: History of Information; The Information Revolution and the Book; E-readers Rising; After the Book ... Getting the Word Out; The New News Cycle. Chapter 3: Welcome to the Information AgeIs Software Holding Us Back?; The Tools We Use; Mid-Nineteenth-Century Tools: Groundwork Is Laid; Twentieth-Century Tools: The Foundation for the Information Revolution; Breakthroughs in Productivity; Online Collaboration Makes Its Entrance; Enter Charlie Chaplin; Enter the Office Suite; An Office for the Twenty-First Century; The Problem with Documents; The Collaborative Business Environment; Chapter 4: What Is Information?; Quantifying Information; Why Information Is Exploding; How Information Is Going beyond Network and Storage Capabilities. Structured versus Unstructured InformationData Mining to the Rescue?; Chapter 5: The Information Consumer; Chapter 6: What Is Information Overload?; Meetings: Too Much of a Good Thing?; How Long Has This Been Going On?; More Information -- Isn't that What We Wanted?; Information Overload and the Tragedy of the Commons; The Ephemerization of Information; Chapter 7: The Cost of Information Overload; In Search of a Management Science; Chapter 8: What Hath Information Overload Wrought?; Aspects of Information Overload; Information Overload-Related Maladies; The Compatibility Conundrum. Chapter 9: The Two FredsEntitlement; Mad about Information; Work-Life Balance; Chapter 10: Beep. Beep. Beep.; How Much Texting Is Too Much?; Sample Text Phraseology; The Search for Whatever It Is We Are Looking For; Chapter 11: Heading for a Nervous Breakdown; Thinking for a Living; The Roundtable; How the Other Half Lives; The New Busy Is Heading for a Nervous Breakdown; Part II: Where We Are and What We Can Do; Chapter 12: Managing Work and Workers in the Twenty-First Century; Chapter 13: Components of Information Overload; E-mail Overload; Unnecessary Interruptions and Recovery Time. Need for Instant GratificationEverything Is Urgent -- and Important; Chapter 14: E-mail; The Cost of Too Much E-mail; E-mail and the Network Effect; Reply to All; Profanity in E-mail (Expletive Deleted); A Day Without E-mail; What to Do With 2.5 Billion E-mail Messages; Deleting E-mail, Deleting Knowledge; Chapter 15: The Googlification of Search; Search and the Quest for the Perfect Dishwasher; The Search Experience; Does the King of the Watusis Drive an Automobile?; Chapter 16: Singletasking; Attention; Three Types of Attention; Automaticity; The Supertaskers Among Us. |