The handbook of global outsourcing and offshoring : the definitive guide to strategy and operations /

"The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been...

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Bibliographic Details
Main Authors: Oshri, Ilan
Group Author: Kotlarsky, Julia; Willcocks, Leslie
Published: Palgrave Macmillan,
Publisher Address: Houndmills, Basingstoke, Hampshire ; New York, NY :
Publication Dates: 2015.
Literature type: Book
Language: English
Edition: 3rd edition.
Subjects:
Summary: "The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been conducted, and how its management can be better facilitated. This book offers a broad perspective on various issues relating to the sourcing of IT and business processes and services in a company, national and global context. Now in its third edition, this is the only outsourcing and offshoring book to
Carrier Form: xiv, 351 pages ; 24 cm
Bibliography: Includes bibliographical references and index.
ISBN: 9781137437426
1137437421
Index Number: HD2365
CLC: F746.18
F273.7
Call Number: F273.7/O826/3rd ed.
Contents: Machine generated contents note: -- Introduction -- PART I: MAKING A SOURCING DECISION -- 1. Overview of the Global Sourcing Marketplace -- 2. Sourcing Models: What and When to Outsource or Offshore -- 3. Country Attractiveness for Outsourcing and Captive Centres -- 4. The Attractiveness of Western Countries for Outsourcing Services -- PART II: BUILDING SOURCING COMPETENCIES -- 5. Supplier Core Capabilities and Strategies for Sustainability and Growth -- 6. Leveraging Knowledge and Expertise -- 7. The Client Perspective: Vendor Selection Strategy, Retained Management Capabilities -- PART III