The handbook of global outsourcing and offshoring : the definitive guide to strategy and operations /
"The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been...
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Main Authors: | |
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Group Author: | ; |
Published: |
Palgrave Macmillan,
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Publisher Address: | Houndmills, Basingstoke, Hampshire ; New York, NY : |
Publication Dates: | 2015. |
Literature type: | Book |
Language: | English |
Edition: | 3rd edition. |
Subjects: | |
Summary: |
"The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been conducted, and how its management can be better facilitated. This book offers a broad perspective on various issues relating to the sourcing of IT and business processes and services in a company, national and global context. Now in its third edition, this is the only outsourcing and offshoring book to |
Carrier Form: | xiv, 351 pages ; 24 cm |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9781137437426 1137437421 |
Index Number: | HD2365 |
CLC: |
F746.18 F273.7 |
Call Number: | F273.7/O826/3rd ed. |
Contents: | Machine generated contents note: -- Introduction -- PART I: MAKING A SOURCING DECISION -- 1. Overview of the Global Sourcing Marketplace -- 2. Sourcing Models: What and When to Outsource or Offshore -- 3. Country Attractiveness for Outsourcing and Captive Centres -- 4. The Attractiveness of Western Countries for Outsourcing Services -- PART II: BUILDING SOURCING COMPETENCIES -- 5. Supplier Core Capabilities and Strategies for Sustainability and Growth -- 6. Leveraging Knowledge and Expertise -- 7. The Client Perspective: Vendor Selection Strategy, Retained Management Capabilities -- PART III |