Library service design : a LITA guide to holistic assessment, insight, and improvement /

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Bibliographic Details
Main Authors: Marquez, Joe, 1970
Group Author: Downey, Annie, 1974
Published: Rowman & Littlefield,
Publisher Address: Lanham, Maryland :
Publication Dates: [2016]
Literature type: Book
Language: English
Series: Library Information Technology Association (LITA) guides
Subjects:
Carrier Form: xviii, 137 pages : illustrations ; 24 cm.
Bibliography: Includes bibliographical references (pages 129-132) and index.
ISBN: 9781442263840
1442263849
9781442263833
1442263830
Index Number: Z711
CLC: G251
Call Number: G251/M357
Contents: The case for service design in libraries, or libraries as systems -- What is service design? -- Service design, in practice -- Tools and techniques -- Adapting service design to your library -- Looking forward.