Library service design : a LITA guide to holistic assessment, insight, and improvement /
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Main Authors: | |
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Group Author: | |
Published: |
Rowman & Littlefield,
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Publisher Address: | Lanham, Maryland : |
Publication Dates: | [2016] |
Literature type: | Book |
Language: | English |
Series: |
Library Information Technology Association (LITA) guides
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Subjects: | |
Carrier Form: | xviii, 137 pages : illustrations ; 24 cm. |
Bibliography: | Includes bibliographical references (pages 129-132) and index. |
ISBN: |
9781442263840 1442263849 9781442263833 1442263830 |
Index Number: | Z711 |
CLC: | G251 |
Call Number: | G251/M357 |
Contents: | The case for service design in libraries, or libraries as systems -- What is service design? -- Service design, in practice -- Tools and techniques -- Adapting service design to your library -- Looking forward. |