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Public service, governance and Web 2.0 technologies : future trends in social media /

"This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic act

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Bibliographic Details
Corporate Authors: IGI Global
Group Author: Downey, Ed, 1945-; Jones, Matthew A., 1975-
Published: IGI Global,
Publisher Address: Hershey, Pa. :
Publication Dates: 2012.
Literature type: eBook
Language: English
Subjects:
Internet in public administration.
Municipal services.
Social media.
Citizen mobilization
Citizen participation
E-governance
Public administration
Public management
Public service
Social media
Social problem-solving
Web 2.0
Social interaction
Online Access: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-46660-071-3
Summary: "This book investigates the effects of Web technologies and social media on interaction and the political process helping readers to use Web technologies to address local and global problems and improve systems of governance, social equity, economic act
Carrier Form: PDFs (289 pages) : illustrations
Bibliography: Includes bibliographical references.
ISBN: 9781466600720 (ebook)
Access: Restricted to subscribers or individual electronic text purchasers.
Index Number: JF1525
CLC: D523-39
Contents: 1. Communication and collaboration in a Web 2.0 world / F. Dianne Lux Wigand -- 2. Social media and voter participation / Mariah Kraner -- 3. Social media vs. the public sector: irresistible force, immovable object / Toby Fyfe and Paul Crookall -- 4. Me

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