Applying quality management in healthcare : a systems approach /
"This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization"--
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Main Authors: | |
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Corporate Authors: | |
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Published: |
Health Administration Press ; Association of University Programs in Health Administration,
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Publisher Address: | Chicago, Illinois : Washington, DC : |
Publication Dates: | [2022] |
Literature type: | Book |
Language: | English |
Edition: | Fifth edition. |
Subjects: | |
Summary: |
"This book examines the real-world tools and techniques necessary for improving systems that affect patient care outcomes. The author explains how to explore and modify interconnected systems to make lasting changes that benefit the entire organization"-- |
Item Description: | Preceded by Applying quality management in healthcare / Patrice L. Spath, Diane L. Kelly. Fourth edition. [2017]. |
Carrier Form: | xix, 351 pages : illustrations ; 26 cm |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9781640552777 1640552774 |
Index Number: | RA399 |
CLC: | R19 |
Call Number: | R19/S738/5th ed. |
Contents: | Quality management fundamentals -- Role of policy in advancing quality -- Recognizing system complexity and relationships -- Understanding system behavior -- Creating a supportive environment -- Fostering collaboration and teamwork -- Establishing system direction -- Setting improvement goals in complex systems -- Measuring process and system performance -- Using data analytic techniques to evaluate performance, with Naveen Kumar / Designing and implementing improvements -- Using improvement teams and tools -- Making healthcare safer for patients. |