Effective use of information technology:lessons about state governance structures and processes

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Bibliographic Details
Corporate Authors: Science and Technology Policy Institute (Rand Corporation)
Group Author: Anderson Robert H.; (Robert Helms), 1939-
Published: RAND,
Publisher Address: Santa Monica, CA
Publication Dates: 2003.
Literature type: Book
Language: English
Subjects:
Carrier Form: xvi, 93 p.: ; 28 cm.
ISBN: 083303426X
Index Number: G20
CLC: G20-017.12
G203-017.12
Call Number: G20-017.12/E274
Contents: "RAND Science and Technology."
"MR-1704-BSA"--P. [4] of cover.
Introduction to the research -- California's search for effective IT governance -- Alternative models of effective IT governance -- Success themes -- Common challenges to state IT governance -- Conclusions and recommendations -- Appendix A. State profiles -- Appendix B. California interview summaries -- Appendix C.A summary of the department's progress -- Appendix D. Literature review.
The California Department of Information Technology was to provide leadership, guidance, and oversight for IT initiatives and projects throughout the state. In 2002 the agency's sunset clause was allowed to take effect and it ceased to exist. To determine what lessons can be learned from states with exemplary practices in IT governance, the authors conducted case studies in four states. They identify common success factors and challenges and make recommendations for a new agency of information technology in California.