Screen Library呼叫中心设计 = Designing the best call center for your business
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| Main Authors: | |
|---|---|
| Group Author: | ; |
| Published: |
电子工业出版社
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| Publisher Address: | 北京 |
| Publication Dates: | 2008 |
| Literature type: | Book |
| Language: | Chinese |
| Subjects: | |
| Carrier Form: | 387页: ; 24cm |
| ISBN: | 978-7-121-04111-2 |
| Index Number: | TN872 |
| CLC: | TN872 |
| Call Number: | TN872/1122 |
| Contents: | 本书是关于如何有效设计、策划和创建呼叫中心的，包括呼叫中心应提供哪些功能，以同时满足用户和企业的需求。 |