Professional and therapeutic communication /

Professional and Therapeutic Communication focuses on the professional approaches to communication and the therapeutic elements of the caring relationship. It provides a contemporary and practical approach to fundamental concepts, with an emphasis on creating learning-centred working environments, t...

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Bibliographic Details
Group Author: Birks, Melanie; Chapman, Ysanne; Davis, Jenny Nurse
Published: Oxford University Press,
Publisher Address: South Melbourne, Victoria :
Publication Dates: 2015.
Literature type: Book
Language: English
Subjects:
Summary: Professional and Therapeutic Communication focuses on the professional approaches to communication and the therapeutic elements of the caring relationship. It provides a contemporary and practical approach to fundamental concepts, with an emphasis on creating learning-centred working environments, through which students may explore the variety of situations in which communication with patients, relatives and colleagues occur in the clinical environment. -- Provided by publisher.
The text is structured to give consideration to a lifespan focus, with attention to communication through verbal, non-verbal and written means. Special attention is given to the unique advantages and challenges that accompany the growth of communication through electronic systems. -- Provided by publisher.
Carrier Form: xxiii, 332 pages : color illustrations ; 25 cm
Bibliography: Includes bibliographical references and index.
ISBN: 9780195591064
0195591062
Index Number: R118
CLC: R45
Call Number: R45/P964
Contents: Part 1: Communicating professionally and therapeutically -- 1. The unique nature of the health care environment -- 2. What is communication? -- 3. Culture and Communication -- 4. Communication across the lifespan -- Part 2: Professional and therapeutic communication in context -- 5. Interprofessional communication -- 6. Communicating within the organization -- 7. Communicating with the community -- Part 3: Ethical and Supportive Communication -- 8. Safety and quality in communication 9. Confidentiality, privacy and communication -- 10. Advocacy and the professional role -- 11. Managing confl