Business process outsourcing : process, strategies, and contracts /
Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement-...
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Main Authors: | |
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Corporate Authors: | |
Group Author: | |
Published: |
John Wiley & Sons,
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Publisher Address: | Hoboken, N.J. : |
Publication Dates: | 2007. |
Literature type: | eBook |
Language: | English |
Edition: | Second edition. |
Subjects: | |
Online Access: |
http://onlinelibrary.wiley.com/book/10.1002/9781119197256 |
Summary: |
Many corporations are currently restructuring their business processes in order to become more competitive and cost effective. Once the decision has been made to outsource, a corporation must structure the deal. This book will show them how to request proposals and negotiate and close the agreement--creating the outsourcing strategy. |
Carrier Form: | 1 online resource (xv, 584 pages) |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9781119197256 1119197252 9780470126936 0470126930 |
Index Number: | HD2381 |
CLC: | F273.7 |
Contents: | Overview -- Planning Stage -- Selecting the Vendor -- Negotiations: Strategy and Process -- Business Process Outsourcing Contract -- Measuring Performance -- Human Resources -- Transformational Outsourcing -- International Considerations -- Information Privacy and Security Issues / Franc oise Gilbert -- Exhibits and Ancillary Agreements -- Postnegotiation Activities -- Renegotiation and Termination. |