Screen LibraryTourist satisfaction and complaining behavior：measurement and management issues in the tourism and hospitality industry
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| Group Author: | |
|---|---|
| Published: |
Nova Science Publishers,
|
| Publisher Address: | New York |
| Publication Dates: | c2008. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | xiii, 318 p.: ill. ; 27 cm. |
| ISBN: |
9781604560022 (hardcover) 1604560029 (hardcover) |
| Index Number: | F719 |
| CLC: | F719 |
| Call Number: | F719/T727 |
| Contents: | Includes bibliographical references and index. |