最极致的服务最赚钱:丽池卡登、宝格丽、迪士尼都知道,服务要有人情味,让顾客有回家的感觉 = Exceptional service exceptional profit:the secrets of building a five-star customer service organization
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Main Authors: | ; |
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Group Author: | |
Published: |
经济新潮社
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Publisher Address: | 台北 |
Publication Dates: | 2013 |
Literature type: | Book |
Language: | Chinese |
Series: |
经营管理 ; 102 |
Subjects: | |
Carrier Form: | 276页: ; 21cm |
ISBN: | 978-986-6031-29-8 |
Index Number: | F274 |
CLC: | F274 |
Call Number: | F274/4841-1 |