如何平息顾客的不满:修订版
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Main Authors: | ; |
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Group Author: | |
Published: |
上海财经大学出版社
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Publisher Address: | 上海 |
Publication Dates: | 2000 |
Literature type: | Book |
Language: | Chinese |
Series: |
优质服务学习方案 |
Subjects: | |
Carrier Form: | 87页: ; 23×19cm |
ISBN: | 7-81049-468-6 |
Index Number: | F713 |
CLC: | F713.55 |
Call Number: | F713.55/0249 |
Contents: | 课里播企业管理培训课程 |