First, break all the rules:what the world's greatest managers do differently

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Bibliographic Details
Main Authors: Buckingham Marcus.
Group Author: Coffman Curt.
Published: Simon & Schuster,
Publisher Address: New York, NY.
Publication Dates: c1999.
Literature type: Book
Language: English
Subjects:
Carrier Form: 271 p.: ; 24 cm.
ISBN: 0684852861
Index Number: C93
CLC: C93
C936
C933
F272.9
Call Number: C93/B923
Contents: Introduction: Breaking all the rules -- The measuring stick. A disaster off the Scilly Isles -- The measuring stick -- Putting the twelve to the test -- A case in point -- Mountain climbing -- The wisdom of great managers. Words from the wise -- What great managers know -- What great managers do -- The four keys -- The first key: Select for talent. Talent: how great managers define it -- The right stuff -- The decade of the brain -- Skills, knowledge, and talents -- The world according to talent -- Talent: how great managers find it -- A word from the coach -- The second key: Define the right outcomes. Managing by remote control -- Temptations -- Rules of thumb -- What do you get paid to do? -- The third key: Focus on strengths. Let them become more of who they already are -- Tales of transformation -- Casting is everything -- Manage by exception -- Spend the most time with your best people -- How to manage around a weakness -- The fourth key: Find the right fit. The blind, breathless climb -- One rung doesn't necessarily lead to another -- Create heroes in every role -- Three stories and a new career -- The art of tough love -- Turning the keys: a practical guide. The art of interviewing for talent -- Performance management -- Keys of your own -- Master keys -- Gathering force -- Appendix A. The Gallup path to business performance -- Appendix B. What the great managers said -- Appendix C. A selection of talents -- Appendix D. Finding the twelve questions -- Appendix E. The meta-analysis.